Introduction
Wealthy Diasporian LTD (“we,” “us,” “our”) values the satisfaction of our customers and stands behind the quality of our digital products, which include online video training and educational content on various profitable online business opportunities. This Refund Policy outlines the terms and conditions under which refunds may be granted. By purchasing our digital products, you agree to the terms of this Refund Policy.
2. Refund Eligibility
2.1 Digital Products
We offer refunds on our digital products under the following conditions:
- You must request a refund within 30 days of the original purchase date.
- You have not accessed more than 20% of the content of the digital product.
2.2 Non-Refundable Items
- Digital products that have been accessed more than 20% of the content.
- Bundled products or packages if any part of the package has been accessed more than 20%.
- Any promotional or discounted products unless otherwise stated in the promotion’s terms and conditions.
3. Refund Process
3.1 Requesting a Refund
To request a refund, you must contact our customer support team at (support at wealthydiasporian.co.uk ) with the following information:
- Your name
- Date of purchase
- Product purchased
- Reason for requesting a refund
3.2 Evaluation of Request
Upon receiving your refund request, we will evaluate your request to determine if it meets the eligibility criteria outlined above. We may ask for additional information or documentation to process your request.
3.3 Refund Approval
If your refund request is approved, we will process the refund within 14 business days. Refunds will be issued to the original payment method used for the purchase. Please note that processing times may vary depending on your financial institution.
4. Exceptions
4.1 Technical Issues
If you experience technical issues accessing or using our digital products, please contact our customer support team. We will make every effort to resolve the issue promptly. Refunds due to technical issues will be considered on a case-by-case basis.
4.2 Chargebacks
If you initiate a chargeback with your bank or credit card company, we reserve the right to dispute the chargeback and to deny any future purchases from you.
5. Changes to this Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes will become effective immediately upon posting the revised policy on our website. Your continued use of our digital products after the posting of changes constitutes your acceptance of such changes.
6. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:
Wealthy Diasporian LTD
20-22 Wenlock Road
London
The best way to get in touch with us is to contact our Support Team at (support at wealthydiasporian.co.uk ) We’d love to hear your questions, concerns, and feedback about our Services. Thanks for teaching and learning with us!
Acknowledgement
By purchasing our digital products, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.